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Counterfeit protection

We are sorry to say that there are many counterfeit Micro-Pak® products on the market. These fakes are not made with our technology or ingredients and do not follow Micro-Pak® quality standards. These counterfeits are sold illegally. The use of these counterfeits is a violation of trademark and patent law and may result in the packaged item (shoes, garments, etc) being held by customs authorities.
The counterfeits may also contain toxic ingredients that could harm consumers as well as damage your products.

We have noted that some factories have mixed counterfeit stickers together with genuine stickers hoping that this will lessen the chance that they will be found out. The factories should be very clear that the use of any counterfeit products, regardless of the quantity is a violation of local and international law.

These fakes, which look like our products and have illegal copies of our trademark, do not contain our technology, will do nothing to protect your products and may contain toxic substances. When factories use counterfeits you are not getting what you paid for. You may also end up with harmful substances in your products and find yourself in violation of restricted substance regulations resulting in major recalls and penalties.

Micro-Pak has taken a four stage approach to counterfeit protection. This involves control of the supply chain, security features, penalties to suppliers using counterfeit products and legal action. Please refer to the boxes below for more information.

AUTHORIZED DISTRIBUTORS

The best way to avoid counterfeits is to purchase Micro-Pak® products directly from Micro-Pak Ltd in Hong Kong or from any of our more than twenty authorized distributors around the world. If a factory purchases Micro-Pak® Stickers or Sheets from anywhere else means they will be getting counterfeit products. For a complete list of our distributors please click here.

COUNTERFEIT DETECTION

We have added sophisticated overt and covert security features in our stickers and sheets enabling our security team to unquestionably determine the authenticity of stickers or sheets. We have also developed Security Cards where you can take stickers from your merchandise and send it to Micro-Pak for checking. We will issue a written report usually within one day after receiving your samples.

PENALTIES

One of the most effective tools to ensure that you receive only genuine goods is to penalize your suppliers if they use counterfeits. Micro-Pak can work with you on developing this kind of program.

LEGAL ACTION

Micro-Pak is continually taking legal action against suppliers of counterfeit products. With your support through sending us samples for checking and penalizing suppliers using counterfeit products we can eliminate the use of fakes.

Anti-Counterfeiting Tools

Micro-Pak® has dedicated significant resources to the elimination of counterfeit products. This includes working with a USA based security firm to develop several overt and covert features that are built into each product we sell. These security features are extremely difficult to copy although counterfeiters will try to make something that looks similar.

Micro-Pak provides the verification tools needed:

Authentication of Micro-Pak® Stickers
stickers
Micro-Particles. Multiple visible responses from the SAME particle
Green_label_UV_IR_green_laser
Step 1: UV Light
Sticker_UV

Shine the Micro-Pak® UV Light on the sticker and locate bright green and bright orange particles.

Step 2: UV Light and Laser Pen
double_laser

Continue to light up particles with the Micro-Pak® UV Light.
Use your other hand to shine the Micro-Pak® Laser Pen on the SAME particle.
Each color will glow brighter in the same color.
ALL particles will have DUAL responses and will react to BOTH the Micro-Pak® UV Light and the Micro-Pak® Laser Pen. There are no particles with only a single response.  If you notice a single response, it is an indication of counterfeit product.

Step 3: Dark Room
Sticker_afterglow

Hold the UV light directly on the sticker for 3 seconds.
Turn off the UV light.
The particle will continue to glow.  Green will glow green; orange will glow orange.
Check the particles again with the laser pen.  Responses are very clear in the dark.
Each color will glow brighter.

Lot number
Picture-1[1]

Each roll of Micro-Pak® stickers has a lot number on the foil pouch and the inner core. If you have any questions regarding authenticity please send the lot number to Micro-Pak Hong Kong for verification.

Security features
Picture-2[1]

Micro-Pak® sheets have the same security features as Micro-Pak® stickers. However as it is not easy to check the sheets we suggest to send samples to Micro-Pak Hong Kong for verification.

Lot number
Picture-3[1]

Each roll of Micro-Pak® sheets has a lot number on the foil pouch. If you have any questions regarding authenticity please send the lot number to Micro-Pak Hong Kong for verification.

Authentication of Micro-Pak® Labels
newdouble

In addition to the special security features in the stickers and sheets, every roll of Micro-Pak® Stickers and PE Sheets and every master carton has a special security label with additional overt and covert features. A former label appears as shown above left. This version has been replaced by a new label with enhanced features as shown above right.

Micro-Particles. Multiple visible responses from the SAME particle
bend_UV_IR_MASTER_green_laser_gif
Step 1: UV Light
Label_UV

Shine the Micro-Pak® UV Light on the label and locate bright green and bright orange particles

Step 2: UV Light and Laser Pen
double_label

Continue to light up particles with the Micro-Pak® UV Light.
Use your other hand to shine the Micro-Pak® Laser Pen on the SAME particle.
Each color will glow brighter in the same color.
ALL particles will have DUAL responses and will react to BOTH the Micro-Pak® UV Light and the Micro-Pak® Laser Pen. There are no particles with only a single response.  If you notice a single response, it is an indication of counterfeit product.

Step 3: Dark Room
Label_afterglow

Hold the Micro-Pak® UV Light directly on the label for 3 seconds.
Turn the light off.
The SAME particles will continue to glow.  Green will glow green; orange will glow orange.
Each color will glow brighter the same color.
Check particles again with the Micro-Pak® Laser Pen.  Responses are very clear in the dark.  Each color will glow brighter.

Step 4: Hologram
Holographic_mag

‘Micro-Pak®’ letters are individual holograms.
Hologram has repeat pattern of ‘Micro-Pak®’.

Step 5: Embedded Film
Label_peel

Remove the green metallic strip from the label using the tab on the right side.
Solid green film will change to silver metallic color with green print ‘Micro-Pak®’.
There will be nothing on the label underneath the metallic strip when removed.

Hidden Features

In addition to the overt features described above we also have several covert features. Together, these overt and covert features are so sophisticated that we are fully confident we will be able to prove the authenticity of our stickers and sheets to the satisfaction of any court of law.

Stickers authentication sample card

However some of the counterfeiters can make copies that look confusingly similar to ours so we have also developed a Sticker Authentication Sample Card as shown above. You can simply select stickers or sheets that you have received with your orders, attach these to the cards and send them back to us in the self-addressed envelope for checking. We will then report the results directly to you. This has shown to be a very effective method of checking that your suppliers are complying with your requirements.

For further information about how you can stop counterfeiters please contact
info@micropakltd.com or stopfakes@micropakltd.com